Villa Montignoso

4 ^/5 Very Good   Share

Villa Quality:

5 ^/5

Villa Cleanliness:

5 ^/5

Location Of Villa:

5 ^/5

Kitchen:

3 ^/5

Bedrooms:

5 ^/5

Bathrooms:

3 ^/5

Nearby Area:

5 ^/5

Owner:

5 ^/5

I recently had the pleasure of staying at this vacation rental managed by Easy Reserve. Didn't start as I expected ????, as I had to call several times to the number mentioned in the instructions until I got in touch with Giovanni, the agent assigned to facilitate our access to the villa. Prior to that, I got two or three answers of "...madam, I cannot help you!" and right after rude interruption of the call. I would suggest the agency to update the phone numbers provided within the instructions. Giovanni, though, as soon as I managed to get in touch with him, gave me all the instructions we needed to get to the villa. So, the check-in process was not as smooth as expected at the beginning, but after all the hassle of getting in contact with Giovanni, he managed to organize it well, in the end. He was friendly and welcoming, ensuring that we felt right at home the moment we walked in.

What truly stood out to us was the agency's exceptional communication with the property owner, Giorgio. It was evident that they had a strong partnership, as Giorgio welcomed us, too. The owner's willingness to ensure our comfort was evident, he even brought us some fresh vegetables from his garden :).

What I want to address is to the agency, regarding the preparation of the villa for guests:
A villa like that, should provide other than seniority of the building and surroundings. Practical things like soap in the bathrooms, hairdryer, toilet paper and such are a must. As well as salt and pepper, sugar in the kitchen. And cleaning stuff used for dishware. It is true that the kitchen is equipped with dishwash, but it should be something available to wash rapidly a glass by hand.

Overall, our stay was fantastic, and the professionalism displayed by Giovanny and his interaction with us truly set him apart. I would not hesitate to book through them again in the future and recommend their services to anyone seeking an enjoyable vacation rental experience."

Would you recommend this property to a friend?  Yes

Submitted: 20 Aug 2023

Rental Week: 29 Jul 2023